Hocean logo Hocean 八達貿易行 · Est. 1985

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Privacy Policy

Last updated: August 8, 2026

1. Who We Are

This website is operated by Hocean (八達貿易行), an Asian grocery wholesale company with its principal place of business at 2444 Saybrook Avenue, Commerce, CA 90040, United States. For privacy questions, contact us at info@hocean.com or (323) 838-1788.

2. Information We Collect

This website is a static informational site. It does not use server-side forms, login accounts, or shopping carts, and it does not collect, store, or process personal information submitted through the website itself.

  • Contact information: When you use our "Send Us a Message" form on the Contact page, the message is composed in your own email application and sent directly to us by email. The website itself does not collect or store the contents of that message.
  • Cookie preference: If you interact with our cookie consent banner, a small preference is stored locally in your browser's storage so that we do not show the banner repeatedly. This preference is stored only on your device.
  • Technical data: Like most websites, our hosting provider (Cloudflare Pages) may automatically log standard technical information (such as IP address, browser type, and pages visited) for security and operational purposes. We do not use this information to identify you and we do not combine it with other data.

3. Cookies and Similar Technologies

We do not use advertising or tracking cookies, and we do not use third-party analytics that track you across websites. The only cookie-like technology we use is a local preference flag that remembers your cookie consent choice. You may clear this at any time through your browser settings.

4. How We Use Information

To the extent we receive information (for example, an email you send us), we use it solely to respond to your inquiry and to provide the products or services you request. We do not sell, rent, or share personal information with third parties for their own marketing purposes.

5. Legal Bases (GDPR)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing are:

  • Consent — for the local cookie preference stored on your device;
  • Legitimate interests — operating and securing this website and responding to business inquiries;
  • Contractual necessity or pre-contractual steps — when you contact us about products or services.

6. Your Rights

GDPR rights (EEA/UK residents)

You have the right to access, correct, delete, or restrict the processing of your personal information, to object to processing, to data portability, and to withdraw consent at any time. You may also lodge a complaint with your local data protection authority.

CCPA/CPRA rights (California residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, disclose, and sell;
  • Request deletion of your personal information;
  • Request correction of inaccurate personal information;
  • Opt out of the "sale" or "sharing" of personal information — we do not sell or share personal information;
  • Non-discrimination for exercising your privacy rights.

Because this website does not collect personal information through web forms, accounts, or tracking, there is generally nothing to access or delete beyond what you have sent us directly by email. If you have corresponded with us by email and wish to exercise your rights, contact us at info@hocean.com.

7. Children's Privacy

This website is intended for a general audience and is not directed to children under the age of 16. We do not knowingly collect personal information from children.

8. Data Security

This site is served over HTTPS. We take reasonable technical and organizational measures to protect any information you send us by email. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

Emails you send us are retained only as long as necessary to respond to your inquiry and for legitimate business record-keeping, after which they are deleted or archived in accordance with our business practices.

10. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external site you visit.

11. International Transfers

This website is hosted in the United States. If you are located outside the United States, any information you send us will be transferred to and processed in the United States. By contacting us, you acknowledge this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates the most recent revision. We encourage you to review this page periodically.

13. Contact

For privacy-related questions or to exercise any of your rights, please contact:

We use a small preference cookie to remember your privacy choices. We do not use advertising or tracking cookies. See our Privacy Policy for details.